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SPA DIRECTORS TRAINING - ENGLISH

How to adapt your business to COVID-19

This year, Natura Bissé kicked off an exclusive training series customized for Spa Directors around the globe.

Each training module provides essential resources and guidance in various areas of business. The courses are hosted by Natura Bissé experts to teach Spa Directors how they can best prepare for success.

Join Natura Bissé for one or all the training modules. Watch the On Demand segments simply by selecting the session(s) of your choice.

Continue to check back with us for new content, our team will release new segments on the 15th of each month to keep you updated on the latest in the Spa Community.

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NEW SESSION

Behind the Scenes: The Beauty of Caring

Join us for a behind the scenes look at our virtual press conference announcing that we are partnering with The Ricardo Fisas Natura Bissé Foundation, which just launched in the United States, and Susan G. Komen®, the world’s leading nonprofit breast cancer organization. All in all, our hope and mission in partnering alongside these two foundations is to promote overall well-being to those going through their cancer journey. .

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HOT TOPIC

Menu Engineering

The essentials you need to know to optimize business by revamping your spa menu.

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SESSION LIBRARY

Learning the basics: Social and Digital Platforms

Learn how to operate and optimize your channels to stay relevant in this digital age.

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Managing Stress in COVID Times

A session on how to manage and diffuse stress in your Spa for both your team and guests.

*Upon completion of this webinar, you will receive a certificate of attendance.

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New Sanitization Practices To Adopt

Learn the ins and outs of how to sanitize your spa to meet new standards and the safety protocols to implement for your staff.

*Upon completion of this webinar, you will receive a certificate of attendance.

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Re-opening after COVID

A step-by-step guide outlining the two weeks prior to reopening.

Hosted by: Terry Prager & Ana Bofill

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Re-Building your team

The essentials you need to know, but haven’t thought about, when re-establishing your team.

Hosted by: Terry Prager & Ana Bofill

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Effective Yield Management

How to manage pricing and apply good business practices to maximize revenues.

Hosted by: Terry Prager & Ana Bofill

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Implementing Promotions

The promotions you need to create and implement to get you back on your feet

Hosted by: Terry Prager & Ana Bofill

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Leveraging Digital Assets & Social Media

Social media ‘101’ for creating an effective brand awareness strategy and activating online marketing

Hosted by: Tyler Feetham

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Creating & Implementing Effective Marketing Plans

Tips and tricks to make your marketing plan successful in this new arena

Hosted by: Terry Prager, Ana Bofill & Hanna Ralston

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Managing Profitability

How to drive revenue to your bottom line–it will be more important than you’ll ever now

Hosted by: Terry Prager & Ana Bofill

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Evaluating Team Training

A how-to session on conducting a needs assessment for your team’s trainings

Hosted by: Josanna Gaither & Hanna Ralston

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Optimizing Retail Revenue

Top tips on how to leverage your retail space and properly recommend products

Hosted by: Hanna Ralston & Emily Kasprowicz

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Maintaining Luxury Standards

Best practices and luxury standards for creating the perfect getaway experience your guests will be looking for.

Hosted by: Josanna Gaither & Michael Conte

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Mentorship

Hosted by: Nancy Feetham, Terry Prager & Josanna Gaither

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