Privacy Policy

This Privacy Policy of NATURA BISSÉ INTERNATIONAL, S.A. regulates the obtainment, use and other forms of processing of personal data provided by Users on this website or in any of the company's Internet environments.

By means of implementing the forms included in the different websites, related to services provided by NATURA BISSÉ INTERNATIONAL, S.A., Users accept the inclusion and processing of the data provided in a personal data processing, the data controller of which is NATURA BISSÉ INTERNATIONAL, S.A., and will be able to exercise the pertinent rights according to what is stated in the following clauses.

All legal texts are available to users and / or those interested in the relevant website. These texts may be modified and/or updated according to the needs and activities carried out by NATURA BISSÉ INTERNATIONAL, S.A..

NATURA BISSÉ INTERNATIONAL, S.A. is the legal entity responsible for controlling and processing your personal data in connection with the services it provides.

NATURA BISSÉ INTERNATIONAL, S.A. is committed to respecting and safeguarding your privacy and the security of your data.

The data identifying the data controller are:

Company name of the data controller: NATURA BISSÉ INTERNATIONAL, S.A.
Corporate Tax Code (CIF): A-08.582.702
Address: C/ CREU CASAS I SICART 96, PARC DE L’ALBA
Town: CERDANYOLA DEL VALLÉS
Postcode: 08290
Telephone / email: 935910230 / naturabisse@naturabisse.com

Who is the NATURA BISSÉ Data Protection Delegate and how can contact him?

The Data Protection Delegate acts as interlocutor between Natura Bissé and yourself in order to ensure compliance by Natura Bissé with data protection legislation and with the rights granted by law. You can contact the Data Protection Delegate at the following email address: dpd@naturabisse.com.

For what purpose(s) do we collect your data?

In accordance with current legislation, NATURA BISSÉ INTERNATIONAL, S.A. only collects data that is strictly necessary to offer the services derived from its activity and other benefits, management and activities attributed by law.

Only contact data provided by the Users are processed in this website. The data collected from Users will be processed for the purpose of keeping a business relationship with them. The operations foreseen to carry out the processing are:

•  Sending of commercial advertising communications by email, fax, SMS, MMS, social communities and any other electronic or physical means, present or future, that enables commercial communications. These communications will be carried out by the DATA CONTROLLER in relation to its products and services, or its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
•  Carrying out statistical studies.
•  Process orders, requests or any other type of petition made by users through any of the contact forms that are made available.
•  Sending the website newsletter.
•  Management of the candidate selection process.
•  Manage access to our facilities and provide the greatest possible security of assets and people (CCTV).
•  Investigate and find out the effectiveness of the products with which we collaborate.
•  Carry out an adequate evaluation of the care of your skin now and on the future.
•  Performing cosmetics test.
•  Provision of contractual or pre-contractual services.

Data retention criteria: these shall be retained for as long as there is a mutual interest in maintaining the purpose of the processing and when they are no longer required for that purpose, they shall be deleted with appropriate security measures to ensure the data’s pseudonymization or its total destruction.

Personal data will be retained if the user does not state otherwise and for the legally established conservation periods, unless for logical and obvious reasons they have lost the usefulness or legitimate purpose for which they were collected.

In the case of personal data obtained in the framework of a business-employee relationship, these will be kept for a period not exceeding 5 years after the end of the employment relationship.

The data will not be communicated to third parties, unless legally obliged.

NATURA BISSÉ INTERNATIONAL, S.A. will collaborate so that third parties comply with the legislation in force, although the mentioned third parties will be liable in this regard.

NATURA BISSÉ INTERNATIONAL, S.A. does not sell, rent or transfer the personal data of Users of these websites, except where necessary for the provision of the service itself.

The website has links, applications and functionalities shared with third parties, such as social networks or on-line communication systems. NATURA BISSÉ INTERNATIONAL, S.A. takes no responsibility for the information collected in such applications, functionalities or social networks owned by third parties as it has no management capacity or control over them, the legal notices and privacy policies that may appear on websites or similar third parties being therefore applicable.

With regard to the data collected in the manner described in point one, Users may exercise the rights recognized in (EU) Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the personal data processing and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), Organic Law 3/2018 of December 5, on Personal Data Protection and guarantee of digital rights, and in particular the rights of portability, access, rectification, suppression and limitation of processing.

The rights referred to in the preceding paragraph may be exercised by each User by means of a written and signed request, accompanied by a photocopy of your ID card (DNI) or Passport, sent to the following address:

NATURA BISSÉ INTERNATIONAL, S.A. C/ CREU CASAS I SICART 96, PARC DE L’ALBA, 08290 CERDANYOLA DEL VALLÉS

Users are also informed that they may withdraw their consent to the processing of their data at any time, and they may lodge a complaint with the Control Authority (Spanish Data Protection Agency) if they deem it appropriate.

2. COMMUNICATION OF INCIDENTS AND IRREGULARITIES

In the event of any conduct or situation that could be likely to generate an incident or irregularity of any kind, please contact:

NATURA BISSÉ INTERNATIONAL, S.A. C/ CREU CASAS I SICART 96, PARC DE L’ALBA, 08290 CERDANYOLA DEL VALLÉS (BARCELONA)

3. USER COMMITMENT TO HAVE THEIR DATA REGISTERED FOR PROCESSING

NATURA BISSÉ INTERNATIONAL, S.A. recommends that, before entering the data in any or some of the data collection sheets of this website, users should read the legal notice, cookies policy and privacy policy carefully.

In any case, users are responsible for the authenticity of the data provided, that they are accurate, current and complete for the purpose for which they are provided, taking on responsibility for damages, both for lost profits and for consequential damage, which may be generated by such inaccuracies or misrepresentations. In any case, if the data provided in the corresponding forms were owned by a third party, the user takes responsibility for the correct collection of consent and information to the third party on the aspects stated in this legal notice and privacy policies.

4. USER RESPONSIBILITY FOR USE AND CONTENT

Both the access to the websites and the use that can be made of the information and contents included therein will be the exclusive responsibility of whoever does this. Therefore, the use that may be made of the information, images, content and / or products reviewed and accessible through it, will be subject to applicable law, whether national or international, and to the principles of good faith and lawful use by Users, who will be entirely responsible for such access and proper use. Users will be obliged to make reasonable use of the services or contents, under the principle of good faith and observing current law, morality, public order, good customs, the rights of third parties and of NATURA BISSÉ INTERNATIONAL, S.A. itself, all according to the possibilities and purposes for which they are conceived. NATURA BISSÉ INTERNATIONAL, S.A. takes no liability, whether direct or indirect, for consequential damages or lost profits, arising from the misuse of services or content made by Users or third parties.

5. LSSI-CE INFORMATION

In compliance with the duty of information established in Article 10 of the current Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you that the driver and content manager of the website where you can download several applications and / or information is NATURA BISSÉ INTERNATIONAL, S.A. with address in C/ CREU CASAS I SICART 96, PARC DE L’ALBA, 08290 CERDANYOLA DEL VALLÈS (BARCELONA) who is the manager of the Internet domain https://www.naturabisse.com/ registered in the corresponding registry, which attends communications received from users and/or stakeholders by e-mail naturabisse@naturabisse.com.

Any other commercial, trade, administrative or contracting activity of goods and/or services is the responsibility of the aforementioned company, who is the owner of this domain.

6. INFORMATION ABOUT THE USE OF OTHER WEBSITES AND SOCIAL NETWORKS

The company only takes responsibility for the content and management of the websites it owns or holds a right with similar nature. Any other website or social network or repository of information on the Internet, outside this website, is the responsibility of its legitimate owners.

NATURA BISSÉ INTERNATIONAL, S.A. collaborates regularly with different applications and web environments, and always recommends all users to read carefully the corresponding legal notices and privacy policies before accessing these web environments, and to access them only once they have fully understood and accepted this legal text.

NATURA BISSÉ INTERNATIONAL, S.A. undertakes to control the content displayed on these social networks and will expel users who make improper use of them.

NATURA BISSÉ INTERNATIONAL, S.A. recommends, following the instructions of the National Institute of Communication Technologies (INTECO) and the Spanish Data Protection Agency (AEPD), in the use of social networks or browsing in web environments, the following actions (if it becomes available for use one day):

•  It is recommended that all users use pseudonyms or personal nicknames with which to operate over the Internet, allowing them to have a genuine "digital identity" that does not jeopardize the safety of their personal and professional lives.
•  It is recommended that users take special care when publishing audiovisual and graphic content in their profiles, as they may be putting at risk the privacy and intimacy of people around them.
•  It is recommended to review and read, both at the time prior to user registration, and subsequently, the general terms and conditions of use and privacy policy that the platform makes available on its websites.
•  It is recommended that the privacy level of the user's profile in the social network be properly configured in such a way that it is not completely public, and only those persons who have been previously cataloged as "friends" or "direct contacts" by the user have access to the information published in the profile.
•  It is recommended to accept as contact only known people or those with whom you have a previous relationship, not compulsively accepting all requests for contact that you receive and that you investigate whenever possible and necessary, the person requesting contact through the social network.
•  It is recommended not to publish in the user profile physical contact information, which allows anyone to know where they live, where they work, study daily or the leisure places they usually go to.
•  Users of microblogging tools are advised to take special care regarding the publication of information concerning the places where they are at all times.
•  It is recommended that you only use and publish content for which you have enough intellectual property rights. Should this not be the case, the user will be committing a civil tort protectable by national courts.
•  Users are advised to use different usernames and passwords to enter the different social networks they are members of.
•  It is recommended to use passwords with a minimum length of 8 characters, alphanumeric and with upper- and lower-case letters.
•  It is recommended that all users have installed and properly updated antivirus software on their computers.
•  Minors should not reveal excessive personal data. Never supply data to strangers.
•  All information concerning the website should be read. It explains who are its owners and the purpose for which the data are requested.
•  If the user is under fourteen years of age, the consent of the parents is also required. In these cases, whenever data is requested by a social network, parents or guardians should be asked to see if they approve the subscription or not.
•  Usernames and passwords should not be communicated to third parties, nor should they be shared with friends or classmates. These data are private and should not be disclosed to third parties and/or strangers.
•  Whenever there is any doubt about a situation arising from the use of social networks and collaborative tools, parents or guardians should be asked.
•  The computer should be kept in a common area of the house.
•  Rules should be established regarding the use of the Internet at home.
•  Parents should be aware of the positive and negative functioning and possibilities of such platforms.
•  Enable parental control and platform control tools and set the parent's or guardian's email as secondary contact email.
•  Ensure that age verification controls are in place.
•  Ensure the correct installation of the content blocker..
•  Raise awareness and inform children about security issues.
•  Explain to children that they should never physically meet people they have met in the online world and that if they do, it should always be in the company of their parents or guardians.
•  Ensure that children are aware of the risks and implications of hosting content such as videos and photographs, as well as the use of webcams through social networks.
•  Control the minor’s user profile.
•  Make sure that minors only access the websites recommended for their age.
•  Make sure children do not use their full name.

7. THE MANDATORY OR OPTIONAL NATURE OF INFORMATION PROVIDED BY USERS

Users will mark the corresponding boxes and enter data in the fields marked with an asterisk (*) in the contact form or download forms to expressly and unequivocally accept that their data are necessary for the service provider to grant their request, the inclusion of data in the remaining fields being voluntary. Users guarantee that the personal data provided to the CONTROLLER are true and take responsibility for communicating any changes thereto.

The CONTROLLER expressly informs and guarantees Users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is carried out, the express, informed and unequivocal consent of Users will be requested beforehand. All data requested through the website are mandatory, as they are required for the provision of optimal service to the User. In case of not providing all data, no guarantee is given that the information and services provided will be completely according to your needs.