Payment Method

When placing your order, we accept: American Express, VISA or Master Card.

Billing

You will not be charged for your purchase until your order is shipped. For assistance with billing questions, please contact us via email at customerservice@naturabisse.com

In case of presales you will be charged once your order is placed in order to secure product availability Maximum Purchase Policy.

We regret that we must limit orders to no more than five (5) units of the same item and no more  than eleven (11) units total. If you have any questions, please contact us via email at customerservice@naturabisse.com and we will be happy to assist.

Item Availability

If an item selected is temporarily out of stock at the time of your order , you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available (approximately 3 weeks). If there are other items in your order that are in stock, they will be shipped to you. Please be assured that you will not be charged for any item until it is shipped. No shipping will be charged for backordered items. If for any reason you wish to cancel a backordered item, you will be informed how to do it in the email sent to you regarding Order Status.

(Additionally you can consult our cancellation policy)

Receiving your order

Ours orders are dispatched via Fedex.

You can choose to sign for your order upon arrival. This ensures your purchases are safely delivered to you at a cost of $3. This option is best for customers who prefer the security of a signed delivery. If you are unavailable when your package arrives, Fedex will leave a re-delivery slip.

When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.